Privacy Policy for GC Event Management Ltd
Last Updated: 02/03/2025
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At GC Event Management Ltd ("we", "us", "our"), we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you purchase a ticket, attend our event, or interact with us.
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1. Collection of Personal Information
We may collect the following personal information when you engage with our event including the buying of tickets:
• Full name
• Email address
• Phone number
• Postal address (if applicable)
• Payment details (processed securely through third-party providers)
• Emergency contact details (for safety purposes, if required)
• Accessibility requirements (if you choose to provide them)
• Any communications you have with us (e.g. email correspondence or customer service queries)
We may also collect information automatically when you visit our website, such as:
• IP address
• Browser type
• Pages visited
• Event attendance or ticket scanning data
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2. How We Use Your Information
We collect and use your personal information for the following purposes:
• To process your ticket purchase and deliver ticketing services
• To communicate important event-related information (e.g. schedule changes, entry requirements)
• To ensure your safety and provide accessibility or emergency support
• To send you promotional materials (only with your consent)
• To comply with legal or regulatory obligations
• To improve our services and understand event engagement through anonymised data analysis
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3. Disclosure of Information
We do not sell your personal information. We may share your information with trusted third parties, such as:
• Ticketing platforms (e.g. Eventbrite, Humanitix, Flicket)
• Payment processors
• Emergency services (in the case of safety concerns)
• Event contractors, suppliers, or staff strictly on a need-to-know basis
• Government or regulatory bodies, where required by law
All third parties must comply with the New Zealand Privacy Act 2020 and are contractually obligated to protect your data.
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4. Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes:
• Secure servers and data encryption
• Access controls and staff training
• Secure disposal of data no longer needed
If data is stored or processed outside New Zealand, we ensure that it is protected by comparable privacy safeguards, as required by the Privacy Act 2020.
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5. Access and Correction
You have the right to:
• Access the personal information we hold about you
• Request corrections to your personal information
To exercise these rights, please contact us using the details at the end of this policy.
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6. Retention
We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law.
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7. Your Choices
• Marketing communications: You can opt out at any time by using the unsubscribe link or contacting us directly.
• Cookies and tracking: You can modify your browser settings to control cookies.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and the date updated above. We encourage you to review it periodically.
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9. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact:
Privacy Officer
Glenda Clark
Email: glenda@gcevents.co.nz
You may also contact the Office of the Privacy Commissioner at https://www.privacy.org.nz if you are not satisfied with our response.
